Compliance & Certifications
Synolo maintains the highest standards of regulatory compliance and security certifications to protect healthcare data and ensure quality service delivery.
Regulatory Compliance
Meeting international standards for healthcare data protection
Full compliance with the General Data Protection Regulation for EU/UK data subjects.
- • Data Protection Impact Assessments
- • Lawful basis documentation
- • Data subject rights implementation
- • Breach notification procedures
- • Data Protection Officer oversight
Built to support HIPAA compliance for US healthcare organizations.
- • Administrative safeguards
- • Physical safeguards
- • Technical safeguards
- • Business Associate Agreements
- • Audit logging and monitoring
Information security management systems following international standards.
- • Risk assessment methodology
- • Security controls implementation
- • Continuous monitoring processes
- • Regular security reviews
- • Incident response procedures
Independent verification of security, availability, and processing integrity.
- • Security controls assessment
- • Availability monitoring
- • Processing integrity verification
- • Confidentiality protection
- • Annual independent audits
Alignment with mental health professional ethical standards.
- • BPS ethical guidelines compliance
- • BACP professional requirements
- • APA ethical principles alignment
- • Confidentiality protection measures
- • Professional boundary support
UK government-backed cybersecurity certification scheme compliance.
- • Boundary firewalls and internet gateways
- • Secure configuration
- • Access control and user privileges
- • Malware protection
- • Patch management
Data Governance Framework
Comprehensive approach to data management and protection
Highly Sensitive
Therapy session content, clinical notes, crisis information
Sensitive
Personal identifiers, contact information, group membership
Internal
Usage analytics, system logs, non-personal metadata
Public
Educational resources, public documentation, marketing materials
Collection
Minimal data collection with explicit consent and clear purpose
Processing
Secure processing with access controls and audit trails
Storage
Encrypted storage with geographic controls and backup procedures
Deletion
Secure deletion following retention policies and legal requirements
Risk Management
Proactive identification and mitigation of compliance risks
Identification
Systematic identification of potential risks to data, systems, and compliance
Assessment
Analysis of likelihood and impact using standardized risk matrices
Mitigation
Implementation of controls and monitoring to reduce risk exposure
Data Breaches
Unauthorized access to sensitive therapy information
System Availability
Service disruptions affecting therapy delivery
Regulatory Changes
Evolving compliance requirements across jurisdictions
Third-Party Dependencies
Vendor security and compliance issues
Multi-layered Security
Defense in depth with multiple security layers
Redundancy Planning
Backup systems and disaster recovery procedures
Compliance Monitoring
Continuous tracking of regulatory changes
Vendor Due Diligence
Regular assessment of third-party security practices
Compliance Documentation
Access to compliance certificates and documentation
SOC 2 Type II Report
Annual security controls audit
GDPR Compliance Report
Data protection impact assessment
Security Certificates
ISO 27001 and Cyber Essentials
Business Associate Agreement
HIPAA compliance documentation
Contact Request
Submit request through our contact form or email
Verification
Identity and legitimate business interest verification
NDA Execution
Mutual non-disclosure agreement for sensitive documents
Document Delivery
Secure transfer of requested compliance documentation
Note: Some documents may require approval from our legal and compliance team. Processing time is typically 3-5 business days.